Tree Surgeon Services: What to Expect Before, During & After
- Lewlandii Tree Services
- Jul 10
- 4 min read
Updated: Sep 15
Booking a tree surgeon can be a challenge, especially if you are unsure about the process and what to expect. Whether you need tree pruning, tree removal, or an assessment of your trees' health, knowing each step can make the experience smoother. Here’s a detailed guide from the first phone call to the final payment, helping you confidently navigate the world of tree services.
The Initial Phone Call
The journey begins with a simple phone call or online inquiry. When you contact a tree surgeon, be ready to discuss your needs in detail. They will likely ask about the tree's size, location, and specific issues you may have noticed, such as dead branches, pests, or signs of disease.
During this call, provide your address to help the tree surgeon estimate travel time and expenses. It's also an excellent opportunity to ask about their certifications, insurance, and experience with similar cases.
Once you've shared your requirements, the tree surgeon will likely suggest a site visit to provide an accurate assessment and quote. Alternatively, they may ask for photos if they're able to offer a quote based on those.
On-Site Assessment
Once your appointment is set, the tree surgeon will visit your property for a detailed assessment. This visit is crucial as it allows the arborist to evaluate the tree's health and understand the surrounding environment.
Expect to walk through your yard with the tree surgeon as they look for signs of disease, structural issues, or potential hazards. For example, an unhealthy tree might show early signs of fungus or insect infestation, which could harm other trees. Take this time to ask questions and express your concerns. A skilled arborist will explain their findings clearly and recommend the best course of action, whether it’s tree pruning, complete removal, or other treatments.
Quotation and Planning
After the assessment, the tree surgeon will provide a detailed quotation outlining the services required.
Review the proposal carefully, as understanding the cost upfront helps prevent surprises later on. We recommend obtaining quotes from at least two other local tree surgeons to make an informed decision.
Once you agree on the plan and cost, the tree surgeon will schedule a date for the work. It’s important to discuss any necessary permits, especially if your property is located within a conservation area or if the trees are protected by a Tree Preservation Order (TPO). Permission must be obtained from the local council before any work begins. This permission can be applied for either by you or your tree surgeon; please note that if the tree surgeon manages the application process, an additional fee may be charged to cover the administrative costs. Also, discuss any potential disruptions that may occur during the work.
Let me know if you want it more formal or conversational!
The Day of the Tree Service
On the scheduled day, expect the tree surgeon to arrive on time and fully equipped. They will wear safety gear and bring the necessary tools to handle your specific needs, from chainsaws to wood chippers.
Before starting, the team will review the plan with you, ensuring everyone is aligned. This stage is crucial, especially if multiple trees are involved or additional procedures are planned.
During the process, you might hear noise from chainsaws and chippers. However, a qualified local tree surgeon will work efficiently, prioritizing safety for both themselves and your property.

Final Walkthrough and Clean up
Once the work is finished, the tree surgeon will conduct a final walkthrough with you. This is your chance to inspect the work done—whether it’s tree pruning, felling, or other services. Confirm that you are satisfied with the results and clarify any lingering details about the project.
After the walkthrough, the crew will clean up the area, an essential part of professional service. The best tree services include debris removal or wood chipping, leaving your property neat and tidy.
Payment and Follow-Up
Now comes the final step: payment. Most tree surgeons will provide an invoice detailing all charges. Be prepared to pay via the accepted methods—typically bank transfer or cash. It's best to confirm payment options in advance to avoid any confusion.
After completing the transaction, feel free to ask for guidance on how to care for your trees moving forward, especially if any pruning or treatments have been done.

Wrapping Up
Booking a tree surgeon can be straightforward. By knowing what to expect from your initial inquiry through to the final payment, you can approach the process with confidence. A good tree surgeon will communicate openly, provide excellent service, and leave your property in better shape than they found it.
Engaging with professionals in tree surgery, tree removal, and tree pruning not only enhances the health of your trees but also boosts the beauty of your landscape. So, the next time you need tree services, you will be well-informed to make confident decisions. Whether for emergency tree removal or routine care, embrace the process and enjoy the quality results of your investment.
Happy tree caring!
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